The company was created about 30 years ago. The Office Depot story started in the UK in 1990. The target audience was the British customers in the very beginning. Then the Office Depot business succeeds to cover the European countries. For the present moment products and services of this company are available in more than 30 countries of Europe, including Germany, France, and other ones.
The key feature of the Office Depot is its big variety of products and the wide range of services. The company is also notable with its eco-friendly goods – the separate category on the website is devoted to their environmentally oriented aspiration. The qualitative structural materials are used and the powerful environmental strategy is followed.
Most products and services are possible to be ordered online. It makes a cooperation with the company comfortable not only for British consumers but and for clients from other countries. The international solutions play an important role for the Office Depot representatives. The main category on the main page of the official site is “Products & Services”. Here the following information is presented:
The range of goods offered;
The service range provides;
The list of available brands.
The website also has the category of news where the helpful tips and informative articles are published. The focused attention is paid for customer service. There are different ways to contact the trading organization located in the United Kingdom of Great Britain.
The consumers’ feedbacks are contradictory by the way. Most of the buyers name the customer service as the weakest side of the company. Nevertheless, there are a lot of positive reviews to take into account. It should be mentioned that each website page has efficient information for visitors. Nor all organizations provide the potential clients with telephone number, email, live chat, and other capabilities all-in-one. To contact with managers and ask any questions is possible:
With help of email;
With help of live chat;
With help of a telephone number;
While order the callback.
The Office Depot business partner – the Viking organization. That is why the telephone number to contact Viking managers is also available. Most negative feedbacks are concerning the term of the delivery and weak customer service (no callbacks, the manager does not know anything about the parcel, etc.).
At the same time, Office Depot stays among the top-ranking suppliers of the stationary, house goods and equipment for business buildings in Europe and even in the world. The chairmen aspire to provide high-grade upkeep and promise to solve all the present problems. One of the following plans is to make up the online catalog and promotion campaigns to count on.