One of the biggest pharmacy stores in the USA, Walgreens, provides Americans with a wide range of goods. The prescriptions are also available. The consumers could count on the health and wellness productions both for adults and children. All the provided on the website Walgreens pharmacy is certified but the return procedure is also accessible. It is possible to turn back some goods that are available for return – all the items are performed on the official site of the company.
The pharmacy chain is notable with additional service range in terms of the health information and photo capabilities available. Each Walgreens store provides customers with special orders, including:
- The bonus cards with the rewarded point for next purchases;
- Promotions (permanent sales);
- Gift cards and free services;
- The presents for affiliated companies, etc.
Walgreens online capabilities
The physical store locator is available. The search box to find the product of the interest is situated on the main page of the website next to the account menu. The navigation is easy due to the modern design of the site. Bright colored photos, pharmacy items catalog and information about special offers are performed right on the main page.
Below the most necessary information, there is a list of the categories to cope with the happened questions. The customer service options are presented here paired with rewards policy and company information. The mobile version is also accessible for all pocket screens. Walgreens specialty pharmacy could be ordered online but the user should be authorized.
PROS & CONS of the Walgreens store
The assortment is notable with the extraordinary stylish photo books and the certified vaccines to purchase. According to feedbacks, the weak side of the American leading pharmacy store is the long-term delivery and fail coupons. But most of the customers are the round the clock live chat and the quality of the wellness products.
Speaking about coupons, the Walgreens managers ask users to search for the promotion only on the website. Third-Party organizations usually provide consumers with fail ones. The actual promotions could be found only in the category “Weekly Ad and Coupons”.
The pharmacy store chain is well developing now and has the big potential for the future if the chairmen of the top-ranking American company will run the correction of the present problems related to the customer service. It is known that assortment is going to be increased as the available services (home delivery to a bigger number of regions, etc.).